On the server machine (and on the optional backup server), the Vectorworks Site Protection Server installation program installs the necessary components of the Vectorworks server software, and the software needed for the dongle protection key, if a dongle is used. On the client machine, the Vectorworks installation program installs the entire Vectorworks series of programs and the ability to determine which products to allow access to based on the license and the server’s instructions. To ensure a smooth installation, confirm that system requirements are met prior to installation. The installer lists the installation system requirements and any known installation issues. Do not use the same machine as both a server and a client. If there is still no error code, you have entered a registration with too many or too few characters.Installing Vectorworks Site Protection softwareĪ user account with Administrator rights is necessary for installation and operation on both the client machines and the server machine. If you do not see the error code, make sure you have updated to the latest version, and have entered your user name. Please follow this link and enter it into the troubleshooting formfollow this link and enter it into the troubleshooting form. If you have tried all these steps, and your registration code still produces an error, there will be a 5 digit code next to the registration field. In your plug-in registration, nnnn-nnnn-XXXXXX-nnnn, XXXXXX should match the last six characters of your Vectorworks serial number. Make sure your Vectorworks seat registration is correct.(Except for the Savvy Section product code, SO.) If you use the arrow key to move to the ends of the field, you may catch the extra characters. If copying and pasting in your registration code, make sure there are no spaces or carriage returns at the beginning or end of the field.You can purchase an upgrade to a full version of the plug-in. If you purchased a student version (registration begins with “A”), it will only work with an E series, free educational license of VectorWorks.Make sure you are matching the correct registration code to the correct product.You can download the current release any time from the Downloads page. Make sure you have installed the latest version of the plug-in.

If you enter a registration code but the “OK” button remains grayed, please double check the following:

Where is my vectorworks serial number